THE UNALOME PROJECT PRIVACY POLICY

Last Updated: April 25, 2025

INTRODUCTION

This Privacy Policy applies to all information collected by The Unalome Project (“we,” “us,” “our,” or “Organization”) through our website unalomeproject.com, our mobile applications, digital platforms, and in-person events (collectively referred to as “Services”).

The Unalome Project offers transformative experiences and tools for physical, mental, and spiritual well-being to individuals worldwide. Our approach to privacy is guided by our core values of authenticity, depth, and respect for the individual journey. We believe that transparency about data practices is essential to maintaining trust with our community of seekers.

This Privacy Policy explains:

• What personal data we collect
• How we collect, use, and protect your information
• Your rights regarding your personal data
• How to exercise those rights

The protections afforded by this Policy apply to all users, regardless of nationality or residence. Our commitment to privacy encompasses both automated and manual processing of your information.

1. INFORMATION WE COLLECT

1.1 Personal Information

To provide our Services, we collect the following categories of personal information:

Essential Information:

• Full name
• Email address
• Phone number/WhatsApp number
• Country of residence
• State/Province
• City
• Postal/ZIP code

Additional Information (when applicable):

• Demographic information (age, gender, occupation)
• Payment information (processed through secure third-party payment processors)
• Government-issued identification (for specific retreats or international events)
• Emergency contact information
• Health information relevant to participation in certain experiences
• Photos or videos from events (with explicit consent)

1.2 Technical Information

When you interact with our Services, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Access timestamps and duration
• Referring website or source
• Click patterns and page interaction data
• Geographic location (country/region level)

1.3 Communication Data

We record communications when you:

• Interact with our customer support
• Participate in surveys or feedback sessions
• Engage in community discussions
• Sign up for newsletters or promotional content

2. HOW WE COLLECT YOUR INFORMATION

2.1 Direct Collection

You provide information directly when you:

• Complete registration forms for programs, courses, or events
• Create an account on our platforms
• Submit payment for services
• Complete questionnaires or surveys
• Communicate with us via email, phone, or messaging platforms
• Participate in our online communities
• Provide testimonials or share experiences
• Sign up for our newsletter or marketing communications

2.2 Automatic Collection

We collect information automatically through:

• Cookies and similar tracking technologies
• Analytics tools and platforms
• Server logs and usage monitoring
• Mobile device identifiers

2.3 Third-Party Sources

With your consent, we may receive information from:

• Social media platforms when you connect them to our Services
• Payment processors and financial institutions
• Event co-hosts or partner organizations
• Referral programs

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Service Provision

• Facilitating registration and participation in our programs and events
• Processing payments and maintaining financial records
• Creating and managing your user account
• Providing personalized content and recommendations
• Offering support for practices and processes you have engaged with

3.2 Communication and Support

• Sending essential communications about programs you’ve registered for
• Providing practice support and guidance
• Responding to inquiries and resolving complaints
• Facilitating community connections among participants
• Conducting follow-up for continued practice support

3.3 Experience Improvement

• Analyzing usage patterns to enhance our Services
• Developing new offerings based on community needs
• Testing and improving website functionality and user experience
• Managing our relationship with you through personalized communication

3.4 Legal and Security Purposes

• Verifying identity when required for specific programs
• Protecting against fraudulent or unauthorized activity
• Complying with legal obligations and regulatory requirements
• Enforcing our Terms of Service and other agreements

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on the following legal grounds:

4.1 Contractual Necessity

To fulfill our obligations under agreements with you when you register for our Services

4.2 Legitimate Interests

To pursue our legitimate interests in providing, improving, and promoting our Services, where these interests are not overridden by your rights

4.3 Consent

Where you have explicitly consented to the processing of your data for specific purposes

4.4 Legal Compliance

Where necessary to comply with applicable laws and regulations

5. HOW WE PROTECT YOUR INFORMATION

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls and authentication protocols
• Regular security assessments and vulnerability testing
• Staff training on data protection and security practices

5.2 Data Retention

We retain your personal information only for as long as necessary to:

• Provide the Services you have requested
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

Once the purpose for collecting your information has been fulfilled, we will either delete it or anonymize it, unless we are legally required to retain it longer.

5.3 International Data Transfers

As a global organization, we may transfer your information to countries other than your country of residence. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

6. SHARING YOUR INFORMATION

6.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as:

• Payment processors
• Email and communication platforms
• Cloud storage providers
• Analytics and research tools
• Customer support systems

These providers are contractually obligated to use your information only for the purposes of providing services to us and in compliance with this Privacy Policy.

6.2 Program Facilitators and Teachers

With your consent, we may share relevant information with:

• Program facilitators and teachers to support your participation
• Guest speakers or specialized instructors for programs you register for

6.3 Legal Requirements

We may disclose your information when required by law, such as:

• In response to lawful requests by public authorities
• To protect our rights, privacy, safety, or property
• To detect, prevent, or address fraud or security issues
• To enforce our Terms of Service

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

6.5 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access Right

The right to request copies of your personal information that we hold

7.2 Rectification Right

The right to request that we correct inaccurate or incomplete information

7.3 Erasure Right

The right to request deletion of your personal information under certain circumstances

7.4 Restriction Right

The right to request that we restrict processing of your personal information

7.5 Data Portability Right

The right to receive your personal information in a structured, commonly used format

7.6 Objection Right

The right to object to our processing of your personal information

7.7 Automated Decision-Making

The right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects

To exercise any of these rights, please contact us at privacy@unalomeproject.com. We will respond to your request within 30 days.

8. COOKIES AND SIMILAR TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. Similar technologies include web beacons, pixels, and local storage.

8.2 How We Use Cookies

We use cookies and similar technologies to:

• Authenticate users and maintain session state
• Remember your preferences and settings
• Analyze how our Services are used
• Personalize content and recommendations
• Measure the effectiveness of our marketing campaigns
• Improve overall user experience

8.3 Types of Cookies We Use

Essential Cookies: Required for the operation of our Services Functional Cookies: Remember your preferences and settings Analytical Cookies: Collect information about how you use our Services Marketing Cookies: Track your browsing habits to deliver targeted advertising

8.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete existing cookies
• Block cookies from being set
• Set notifications for when cookies are sent to your device

Please note that restricting cookies may impact the functionality of our Services.

9. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy applies only to our Services. We recommend reviewing the privacy policies of any third-party services you access through our Services.

10. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a notice on our website or by email prior to the changes becoming effective.

The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically.

12. DISPUTE RESOLUTION

If you have a complaint about our privacy practices, please contact us first at privacy@unalomeproject.com. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal information.

13. CONTACT INFORMATION

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Email: privacy@unalomeproject.com
Subject Line: Privacy Inquiry

Postal Address:
The Unalome Project
Privacy Department
[Physical Address]
Bangalore, India

For Immediate Assistance:
Phone: [Phone Number]

If you wish to opt out of email communications, please specify “UNSUBSCRIBE” in your email subject line when contacting us.

14. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.